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Contact Us

For any questions relating to reservations, travel, or refunds, please contact:
 

Virtual Assistant

Talk to Julie, Amtrak's virtual assistant

Call Us

Reservations & Customer Service

  • 1-800-USA-RAIL
    1-800-872-7245

Report suspicious activities & emergencies to Amtrak Police

  • 1-800-331-0008
  • Txt-a-Tip to APD11 (27311)

For hearing impaired:

TTY

1-800-523-6590

 

 

Business and Media Contacts

For business, management, or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact:

Washington State Department of Transportation
PO Box 47407
Olympia, WA 98504-7407
rail@wsdot.wa.gov
360-705-7900
www.wsdot.wa.gov/rail

 

For business, management, or media questions related to Amtrak Cascades service in Oregon, please contact:

Oregon State Department of Transportation
ODOT Rail and Public Transit Division
555 13th St SE
Salem, OR 97301- 3183 
Passengerrail@odot.state.or.us
(503) 986-4321
www.oregon.gov/ODOT/Pages/rail_truck_freight