Rider’s guide

Pre-Boarding

• Arrive early—it’s a good idea to arrive 30 minutes before your train is due to depart especially if you are checking baggage.
• Please arrive one hour early if you will be crossing the United States/Canadian border.
• Check in at the ticket counter to arrange for pre-boarding if you need assistance with wheelchair access, Business Class upgrade, checked baggage, or bicycles.

Travels to Canada

Documentation is required for cross border travel. Make sure you have what you need.

Accessibility

Everyone can travel on Amtrak Cascades. Our goal is to provide safe, efficient, and comfortable service to all of our passengers. We are pleased to provide additional services to passengers with disabilities. Each Amtrak Cascades train has space for at least four mobility-impaired passengers. Braille signage is available throughout the train and audio and open captioning for travel information is provided on all overhead monitors. Amtrak Cascades is one of the most accessible passenger trains in the world with features accommodations for four mobility-impaired passengers on each train.

Pets

You can take your small dog or cat with you on Amtrak Cascades trains. Now that Rover can come over, we hope to see you and your pet onboard.

Safety and Security

Rail is a safe and efficient way to move both people and goods. Moving goods via freight trains reduces the number of large trucks on our congested highways. Riding a train is more than 23 times safer than traveling by car.