For any questions relating to reservations, travel, or refunds, please contact:
Virtual assistant
Talk to Julie, Amtrak’s virtual assistant.
Call us
Reservations & Customer Service
- 1-800-USA-RAIL
1-800-872-7245 - Group Travel Requests
1-800-872-1477
Report suspicious activities & emergencies to Amtrak Police
- 1-800-331-0008
- Txt-a-Tip to APD11 (27311)
For hearing impaired:
TTY
1-800-523-6590
Business and media contacts
For business, management, or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact:
Washington State Department of Transportation
PO Box 47407
Olympia, WA 98504-7407
rail@wsdot.wa.gov
360-705-7900
www.wsdot.wa.gov/rail
For business, management, or media questions related to Amtrak Cascades service in Oregon, please contact:
Oregon State Department of Transportation
ODOT Rail and Public Transit Division
555 13th St SE